Customer portal SP
updates
Release - December 2022
- Password Reset - Forgot your password? Now you can easily reset it via the portal.
- Value of contracts - Level 1 agents with access to the values of active and inactive contracts. Escalation Easily register and control your company's three contact levels for immediate action.
- Escalation - Easily register and control your company's three contact levels for immediate action.
Release - November 2022
- DNS forms - A new DNS form for deleting, changing and adding zones is available in our service catalog.
Release - October 2022
- My Incidents | Company Incidents - Keep track of all your incidents and those of your company. Check updates and progress until resolution.
- My Requests | Company Requests - Keep track of all your requests and those of your company. Check your updates and progress.
- Technical Description - Check the technical descriptions of the SBA Edge services.
- Financial - Access invoices and slips.
- Service through an Account Manager - Easily find out who your account manager is.
- Monitoring - It is possible to monitor the contracted equipment within the portal and keep track of alerts.
- Risk Charter - The risk letter process has been made available on the platform for consultation at any time.
- Contracts - Easily access your contract and check it at any time.